TITATEC Lighting
TITATEC LIGHTING
PROFESSIONAL LED LIGHTING
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LEGAL DOCUMENT

Terms of Service

Welcome to TITATEC Lighting! The terms "we", "us" and "our" refer to TITATEC Lighting, a brand operated by Capitec Inc. We operate https://gondolalights.com (brand & quote portal) and https://shop.gondolalights.com (the online store) to provide shopping-related services. Our online store is powered by the Shopify e-commerce platform.

These Terms of Service, together with our other store policies, govern your use of our website and services. By browsing, accessing, or purchasing products on our site, you agree to be bound by these terms as well as our Privacy Policy. If you do not agree with these terms, please do not use our website.

Last Updated: May 20, 2026

1 Account & Eligibility

You confirm that you have reached the legal age of majority in your state of residence. You shall provide true, accurate, and complete information when placing orders or requesting quotes. You are fully responsible for all activities conducted under your account.

2 Product Description

We make reasonable efforts to accurately display product images, dimensions, and specifications. Minor color variation may occur due to differences in display hardware; all products shall be governed by the physical item received. We reserve the right to modify product specifications or discontinue products without prior notice.

3 Order Rules

After you submit an order, we retain the right to reasonably accept or decline your order. An order becomes effective only upon our confirmation of received payment. Once confirmed, order cancellations are not permitted without our consent. All purchases are subject to our Shipping & Return Policy. Products are intended for end-user use only and may not be resold without our prior written consent.

4 Quote Requests

Quote requests submitted through our website (including through our quote estimator) are for estimation purposes only and do not constitute a binding contract. All quotes are valid for 30 days from the date of issuance unless otherwise stated. Final pricing, product specifications, and delivery terms will be confirmed in writing before order acceptance.

5 Pricing & Payment

All product prices are subject to change without prior notice. Product prices do not include sales tax, shipping charges, or other applicable fees unless explicitly stated. You authorize charges to your selected payment method and agree to satisfy all payment obligations for your orders.

6 Delivery Risk

All delivery timelines are estimates only; we do not guarantee exact delivery dates. We are not liable for delays caused by logistics carriers, weather events, or force-majeure circumstances. Risk of loss for goods transfers to the buyer once goods are handed over to the shipping carrier.

7 Intellectual Property

TITATEC® is a registered trademark owned by Forthsemi Co., Ltd. Capitec Inc. holds authorized operator and exclusive distribution rights for TITATEC-branded products within the United States.

All website text, imagery, logos, and design elements are protected under United States intellectual-property laws. No party may copy, distribute, modify, or use such content for commercial purposes without our prior written permission.

8 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for third-party content, service quality, or transaction security. Access to external third-party sites is at your own risk.

9 Platform Relationship Statement

Our store is hosted on Shopify. All transactions between buyers and Capitec Inc. are direct independent transactions. Shopify bears no liability for any disputes, losses, or obligations arising from transactions within our store. Our quote estimator uses EmailJS to deliver quote emails; EmailJS bears no liability for the content or outcome of quote requests.

10 Feedback and Suggestions

If you submit opinions, suggestions, or other feedback to us, you grant us permission to use such content without additional royalty compensation.

11 Error Correction

We reserve the right to correct factual errors on the website, adjust pricing, or cancel anomalous orders without prior notice.

12 Prohibited Conduct

You may not use this website for unlawful activities, infringe third-party rights, transmit spam, or deploy crawlers or automated bots to access our site. We reserve the right to restrict or ban user accounts for violations.

13 Service Termination

We may suspend or terminate your website-access privileges at any time. Upon termination, all provisions intended by their nature to survive termination shall remain in full force and effect.

14 Disclaimer of Warranties

Our website and products are provided on an "as-is" basis. To the maximum extent permitted by applicable law, we disclaim all express and implied warranties related to our services and merchandise, except as expressly stated in our Limited Warranty.

15 Indemnification

You agree to indemnify and hold us harmless against all losses, expenses, and legal costs arising out of your breach of these Terms or applicable law.

16 Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.

17 Governing Jurisdiction

These Terms of Service shall be governed by the laws of the State of California, United States. Any dispute arising from these Terms shall be resolved in the courts located in California.

18 Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: james@gondolalights.com
Phone: +1 949-685-3792
Official Business Address: 2441 N TUSTIN AVE UNIT# H, Santa Ana, California 92705-1661
Business Hours: 9AM – 5PM, business workdays

These Terms of Service are issued by Capitec Inc., operating as TITATEC Lighting.